Terms of use
TERMS AND CONDITIONS OF USE
The web portal golivno.ba is managed by “POGLED S VRHA” d.o.o. Livno, located at Zagrebačka 33, 80101 Livno, Bosnia and Herzegovina.
ID NUMBER: 4281330650005
Registration number: 068-0-Reg-24-000 415
All additional information and questions can be sent via:
- Contact phone: +387 61 967 932
- Contact email info@golivno.ba
- or via the contact form on our website.
ACCESS AND USE OF THE WEBSITE
Access to the golivno.ba website is available to all users, but certain functionalities may be accessible only to registered users. You must not use the website in any inappropriate or illegal manner and are required to comply with all applicable laws related to your access and use of our website and online payment system.
STATEMENT ON THE PROTECTION AND COLLECTION OF PERSONAL DATA
“POGLED S VRHA” d.o.o. Livno is committed to protecting the personal data of our users by collecting only the necessary and basic information required to fulfill our obligations. We inform users about how their collected data is used, regularly providing them with options regarding the use of their data, including the choice to have their name removed from lists used for marketing campaigns. All user data is strictly protected and accessible only to employees who require this information to perform their work. All our employees and business partners are responsible for adhering to privacy protection principles.
By registering on our website, you have given consent for “POGLED S VRHA” d.o.o. Livno to process your personal data as long as there are legitimate reasons to do so.
If you have any questions or concerns regarding the privacy policy, feel free to contact us via the contact form or directly at email: [info@golivno.ba](mailto:info@golivno.ba).
TERMS OF PURCHASE
These terms and conditions of use establish the type of products, pricing, delivery, payment methods and security, as well as complaints and refunds.
PRODUCTS
The golivno.ba website offers a variety of products and services, which may include both physical and digital products. Details about each product or service are provided alongside the product itself.
PRICE
The prices of products and services are expressed in Convertible Marks (KM) and include VAT.
DELIVERY AND DELIVERY TIME
For physical products, delivery is carried out according to the terms specified at the time of purchase. For digital products, access will be granted immediately after payment confirmation or within the timeframe indicated alongside the product.
COMPLAINTS / RETURNS
In case of any technical issues during the payment process, defective products, or dissatisfaction with the quality of service, please contact us via email at [info@golivno.ba](mailto:info@golivno.ba) or through the contact form on our website. Refunds or product exchanges will be carried out in accordance with applicable legal regulations.
METHODS OF PAYMENT
All transactions on the site are processed through Monri Payments, a service for secure and fast online payment and billing.
SECURITY OF PAYMENT WITH CREDIT CARDS
The confidentiality of your data is protected and ensured by using the latest version of TLS encryption. Online payment pages are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a process of encrypting data to prevent unauthorized access during transmission. This enables secure information transfer and prevents unauthorized access to data during communication between the user’s computer and the payment service, and vice versa.
CARDS WE ACCEPT
MasterCard®, Maestro®, Visa
GENERAL
“POGLED S VRHA” d.o.o. Livno reserves the right to modify these terms and conditions. All changes will apply to the use of our website. The user is responsible for the accuracy and completeness of the information provided during registration and payment.